Information Technology

IT Help Desk, Audio/Video, Instructional Technologies, Programming, Networking, Information Security, Telephony, and more

Categories (14)

Accounts and Access

Services Related to Accounts and Requesting Access
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Computers, Devices, and Printing Support

Services Related to Computers, Devices and Printing Support
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Computer Software

Services Related to Software and Applications
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Wi-Fi and Network Connectivity

Services Related to Wi-Fi and wired Network
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Banner

Help with all Banner related topics
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Classroom Technology & Student Computer Labs

Report issues or request assistance in any of our classrooms or computer labs
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Microsoft 365

Email, Teams, OneDrive, Forms, and more
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MyHerkimer Portal

Services related to MyHerkimer
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AV Services

Services Related to Audio and Video
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Academic Applications

Get help with academic applications
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Business Systems

Get help with business applications
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Information Security

Services Related to Security
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Information Restoration and Migration

Restore files or emails that are backed up
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Campus Safety Systems

Campus Safety Systems
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Services (3)

Request Password Reset

Can't Sign-in to your account? Click on the Request Password Reset!

Something Is Broken!

Trouble with any of our services? Click on the Request Service on this page, and we will be on it!

General IT Assistance

If you can't find which service to request, submit a general assistance ticket, and we will help you out!