Services A-Z (119)

A

Abnormal Noise

Account Lockout

Accudemia

Activate/Deactivate Survey

Add/Modify User Access

Adjust Temperature

Appliance Problem

AV Request for an Event

B

Banner Year-End Clone

Bathroom Issue

Bathroom Paper Product

Branded Artwork Request

Business Card Requests (Athletics/College)

C

Cable Pull

CCTV

Classroom A/V Needs

Classroom Hardware Training

Classroom Technology Support

Cleaning

Conference Phone Request

Connect to a Printer

Create Banner Job/Report

Create Banner User Account

Create/Modify Automated Procedure

D

Damage

Design and Print Request

Device Purchase Request

Digital Signage

Docking Station Issue

Documents and Forms

Door/Lock

Door/Lock Issue

E

Electrical Issue

Employee Onboarding / Offboarding

Event Promotion Request

Exit Clearance

F

Faculty Absences

Faucet Issue

FormFusion

Furniture Move

Furniture Move

Furniture Repair

G

General IT Assistance

General Student Housing Assistance

Generals Online

Generals Online (GO) Support

Guest or Vendor Account Access Request

H

Handshake

Hang Picture/Sign

Hardware issue with your computer

Herkimer Edge

Herkimer.edu Content Management

I

Icy Pavement

ID Card Machine

Insects/Pest

Insects/Pest

Install

IntelleCheck

K

Kitchen Issue

L

Light Issue

Load Banner Check Files

Logo Request

M

Mailing List

Microsoft Forms

Microsoft Teams

Modify Banner Access

Modify Banner Job/Report

Modify Menu Item

Multi-Factor Authentication (MFA) Reset

Multimedia Equipment Request

MyHerkimer Portal

N

Name Tag Request

Network/Phone Cable Pull

New Photo Shoot Requests

O

Office Move Request

Office/Classroom Signage

OneDrive

Operating System Software Support

P

Photo Request (Existing)

Positive-Pay

Power Issue

Publication Review

R

Remove Duplicate PIDM

Report Phishing

Request Password Reset

Restore Information

S

ScreenCloud

Self-Service Password Reset

Sewer Smell

Shared Drive Access Request

Shared Mailbox

Silverstripe Account Request

Social Media

Something Is Broken!

Something Is Broken!

Something Is Broken!

Specific Software Title Support

Starfish

Story/News Pitch

Student Lingo

T

Temperature Water/Room

Toilet Issue

TRACS

U

Update Check Signature

Update Information Text

Update Tax Documents

Upgrade to Windows 11

V

Voice Services

VPN Access/Issues

W

Wall Repair

Water Leak

Water Leak

Water Leak

Water Temperature

Wi-Fi and Network Support

Window/Blind Issue

Window/Screen