If you try incorrect credentials for three times and more, your account gets locked. You must wait for 10 minutes till it gets unlocked by itself.
Students, Faculty, and Staff.
If you cannot wait for 10 minutes or need your account unlocked immediately. Please click on the Request Service on this page or call Herkimer College IT Helpdesk at (315) 574-4021 to securely verify your identity and unlock your account for you.