My Recently Visited Services

Please request this service if you need assistance with anything related to the MyHerkimer portal or would like to report an issue/concern.

Services related to Generals Online

If you can't find which service to request, submit a general assistance ticket, and we will help you out!

To be used if you have a question/problem regarding connecting to the network.

Use this service request for any questions, updates, or issues related to General's Online (GO)

Services related to CCTV Cameras

Services related to issues/concerns with windows.

Posting absences under faculty absences.

Request this service if you have abnormal noise from the cooling/heating system.

If you can't find which service to request, submit a general assistance ticket, and we will help you out!

Services related to share drive access

Services related to Self-Service Password reset.

Service related to VPN access/issues

Request this service if you need to re-register your MFA authentication methods.

Request this service for a guest/vendor access.

Use this service for any need with employee onboarding/offboarding.

Request this service to unlock your account.

Can't Sign-in to your account? Click on the Request Password Reset!

Request this service for blind/windows issues.

Request this service if you need water temperature adjustments.

Services related to water leak issues.

Request this service for issues related to water leaks.

Request this service if you have water leak issues related to the cooling/heating system.

Request this service in case of any wall damage/repair.

Assistance/questions regarding audio/voice problems.