Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Request this service if you need temperature adjustments in your office area.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


New/update content request for Herkimer.edu


Request this service for assistance with furniture move.


Media advisory, news releases, social media, digital signage, etc.


Request this service with issues related to the door/lock.


Modification of new job and report within Banner that adds, updates, or removes data from the system.


Removal of a bad PIDM for a student, faculty, or staff that ended up with multiple accounts.


Services related to any hardware issue experience with your computer


Request this service if you need assistance with any software on your computer.


Request this service regarding bathroom paper products.


Please request this service if you need assistance with anything related to the MyHerkimer portal or would like to report an issue/concern.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Service related to VPN access/issues


Request this service if you need to re-register your MFA authentication methods.


Can't Sign-in to your account? Click on the Request Password Reset!


Creation of a Banner account for a new faculty or staff member.


Request this service to unlock your account.


New or updated signage for a classroom or office.


Services related to Handshake


Services related to Generals Online


Use this service for any need with employee onboarding/offboarding.


Request this service for a guest/vendor access.