Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Please request this service if you need assistance with anything related to the MyHerkimer portal or would like to report an issue/concern.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Request this service to unlock your account.


Services related to any issues with bathrooms..


To be used if you have a question/problem regarding connecting to the network.


Request this service if you need assistance with printing or connecting to a printer.


Assistance/questions regarding any specific software.


Services related to any issues with appliances.


Request this service with issues related to the door/lock.


Services related to any hardware issue experience with your computer


Request this service if you are in need of assistance with hanging pictures/signs on the wall.


Services related to uploading content under Documents and Forms on MyHerkimer.


Help with Office Move Requests


Request this service for IT-related office move assistance.


Can't Sign-in to your account? Click on the Request Password Reset!


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Creation, removal, or modification of user accounts.


Use this service for any need with employee onboarding/offboarding.


Services related to ID card machine


Services related to Herkimer Edge


Request this service if you need to re-register your MFA authentication methods.


Turning on or off a Banner student survey in SSB.


Request this service for a guest/vendor access.