Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Services related to any issues with appliances.


Services related to kitchen issues.


Services related to any issues with bathrooms..


Creation, removal, or modification of user accounts.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Services related to Generals Online


Addition or modification of a procedure to Banner that automatically runs a job or report.


New/update content request for Herkimer.edu


Get faculty and staff help with gradebooks, assignments, quizzes, course content, and other Generals Online questions.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Services related to share drive access


Request this service for issues related to the faucet.


Help with Office Move Requests


Request this service regarding bathroom paper products.


Request this service if you need assistance with printing or connecting to a printer.


Modification of new job and report within Banner that adds, updates, or removes data from the system.


Services related to any hardware issue experience with your computer


Services related to any electrical issues.


Trouble with any of our services? Click on the Request Service on this page, and we will be on it!


Services related to Starfish.