Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


To be used if you have a question/problem regarding connecting to the network.


Services related to any issues with appliances.


Services related to any issues with bathrooms..


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Modification of new job and report within Banner that adds, updates, or removes data from the system.


Services related to kitchen issues.


Services related to issues/concerns with windows.


Services related to any hardware issue experience with your computer


Request this service if you have any issues/concerns related to insects/pests.


Posting absences under faculty absences.


Request this service if you are in need of assistance with any furniture move.


Removal of a bad PIDM for a student, faculty, or staff that ended up with multiple accounts.


Request this service if you need assistance with printing or connecting to a printer.


New/update content request for Herkimer.edu


Request this service related to furniture repair.


Request this service if you need temperature adjustments in your office area.


Services related to share drive access


Request this service for issues related to the faucet.


Request this service for any damage report.


Services related to any cable pull/issues.


Services related to Starfish.


This service must be used to report phishing.