Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Request this service if you need assistance with printing or connecting to a printer.


Request this service if you are in need of assistance with hanging pictures/signs on the wall.


Use this service for any need with employee onboarding/offboarding.


Services related to CCTV Cameras


Services related to share drive access


Request this service to unlock your account.


Creation of Banner job and reports.


Creation, removal, or modification of user accounts.


Modification of new job and report within Banner that adds, updates, or removes data from the system.


Request this service with issues related to the door/lock.


Services related to any issues with appliances.


Services related to any cable pull/issues.


New/update content request for Herkimer.edu


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Can't Sign-in to your account? Click on the Request Password Reset!


Trouble with any of our services? Click on the Request Service on this page, and we will be on it!


Immediate response to classroom technology issues.


Assistance/questions regarding any specific software.


Media advisory, news releases, social media, digital signage, etc.


Addition or modification of a procedure to Banner that automatically runs a job or report.


Services related to any network/phone cable pull.


Mass emails to students, faculty, and staff (Distribution Lists)


Services related to TV mounting brackets, lights, outlets, pictures, shelves, etc.