Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Use this service for any need with employee onboarding/offboarding.


Modification of new job and report within Banner that adds, updates, or removes data from the system.


Creation of Banner job and reports.


Request this service if you need assistance with printing or connecting to a printer.


Request this service with issues related to the door/lock.


Services related to any issues with appliances.


Services related to share drive access


To be used if you have a question/problem regarding connecting to the network.


Services related to lock change.


Trouble with any of our services? Click on the Request Service on this page, and we will be on it!


Creation, removal, or modification of user accounts.


Request this service for cleaning.


Request this service if you need temperature adjustments in your office area.


Request this service if you are in need of assistance with hanging pictures/signs on the wall.


New/update content request for Herkimer.edu


Request this service for issues related to the faucet.


Request this service if you have any issues/concerns related to insects/pests.


Please request this service if you need assistance with anything related to the MyHerkimer portal or would like to report an issue/concern.


Request this service if you need to re-register your MFA authentication methods.


Services related to Self-Service Password reset.


Service related to VPN access/issues


Request this service to unlock your account.