Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Services related to any network/phone cable pull.


New/update content request for Herkimer.edu


Services related to share drive access


Request this service if you need temperature adjustments in your office area.


Use this service for any need with employee onboarding/offboarding.


Modification of new job and report within Banner that adds, updates, or removes data from the system.


Services related to any light issues/concerns.


Request this service for IT-related office move assistance.


Request this service if you need assistance with printing or connecting to a printer.


Request a new or access to an existing Shared Mailbox.


Request this service with issues related to the door/lock.


Request this service for issues related to water leaks.


Loading of finance check files to the banner server for processing by that department.


Services related to CCTV Cameras


Request this service if you need assistance with any software on your computer.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Please request this service if you need assistance with anything related to the MyHerkimer portal or would like to report an issue/concern.


Can't Sign-in to your account? Click on the Request Password Reset!


Request this service for a guest/vendor access.


Request this service to unlock your account.


Services related to Self-Service Password reset.