Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!

If you can't find which service to request, submit a general assistance ticket, and we will help you out!

Use this service for any need with employee onboarding/offboarding.

Restore files and emails from backup

Request this service if you need assistance with printing or connecting to a printer.

Creation of Banner job and reports.

Request this service if you are in need of assistance with hanging pictures/signs on the wall.

Modification of new job and report within Banner that adds, updates, or removes data from the system.

Services related to any issues with appliances.

Request this service for cleaning.

Services related to lock change.

Trouble with any of our services? Click on the Request Service on this page, and we will be on it!

New/update content request for Herkimer.edu

Creation, removal, or modification of user accounts.

To be used if you have a question/problem regarding connecting to the network.

Request this service with issues related to the door/lock.

Request this service for issues related to the faucet.

Please request this service if you need assistance with anything related to the MyHerkimer portal or would like to report an issue/concern.

Request this service if you need to re-register your MFA authentication methods.

Services related to Self-Service Password reset.

Service related to VPN access/issues

Services related to share drive access

Request this service to unlock your account.

Services related to any issues with bathrooms..

Request this service if you have water leak issues related to the cooling/heating system.