Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!

Request this service if you need assistance with printing or connecting to a printer.

New/update content request for Herkimer.edu

Request this service for blind/windows issues.

If you can't find which service to request, submit a general assistance ticket, and we will help you out!

Request this service for cleaning.

Request this service if you are in need of assistance with hanging pictures/signs on the wall.

Services related to power issues.

Service related to VPN access/issues

Services related to any issues with bathrooms..

Request this service to unlock your account.

Request this service with issues related to the door/lock.

Use this service for any need with employee onboarding/offboarding.

If you can't find which service to request, submit a general assistance ticket, and we will help you out!

To be used if you have a question/problem regarding connecting to the network.

Request this service for assistance with furniture move.

Services related to Starfish.

New or updated signage for a classroom or office.

Modification of new job and report within Banner that adds, updates, or removes data from the system.

Request a new or access to an existing Shared Mailbox.

Please request this service if you need assistance with anything related to the MyHerkimer portal or would like to report an issue/concern.

If you can't find which service to request, submit a general assistance ticket, and we will help you out!

Request this service if you need to re-register your MFA authentication methods.

Can't Sign-in to your account? Click on the Request Password Reset!

Assistance/questions regarding any specific software.