Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Please request this service if you need assistance with anything related to the MyHerkimer portal or would like to report an issue/concern.


Services related to any issues with bathrooms..


Services related to lock change.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Creation of Banner job and reports.


Services related to kitchen issues.


Addition or modification of a procedure to Banner that automatically runs a job or report.


Services related to any network/phone cable pull.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Request this service for a guest/vendor access.


Use this service request for any questions, updates, or issues related to General's Online (GO)


Request this service to unlock your account.


Use this service for any need with employee onboarding/offboarding.


New/update content request for Herkimer.edu


Services related to any hardware issue experience with your computer


Request this service if you are in need of assistance with hanging pictures/signs on the wall.


Services related to any cable pull/issues.


Request this service if you have any issues/concerns related to insects/pests.


Request this service if you need temperature adjustments in your office area.


Processing of Banner account backup and removal for a former employee.


Services related to any issues with appliances.


Services related to TV mounting brackets, lights, outlets, pictures, shelves, etc.