Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Please request this service if you need assistance with anything related to the MyHerkimer portal or would like to report an issue/concern.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Request this service if you need assistance with printing or connecting to a printer.


Creation, removal, or modification of user accounts.


Services related to any issues with appliances.


Creation of Banner job and reports.


Services related to any issues with bathrooms..


Use this service for any need with employee onboarding/offboarding.


New/update content request for Herkimer.edu


Services related to kitchen issues.


Services related to lock change.


Request this service if you have any issues/concerns related to insects/pests.


Services related to any electrical issues.


Services related to TV mounting brackets, lights, outlets, pictures, shelves, etc.


Assistance/questions regarding any specific software.


Request this service if you need assistance with any software on your computer.


Services related to any cable pull/issues.


Addition or modification of a procedure to Banner that automatically runs a job or report.


Turning on or off a Banner student survey in SSB.


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Services related to CCTV Cameras


Modification of new job and report within Banner that adds, updates, or removes data from the system.


Services related to any hardware issue experience with your computer


Services related to Accudemia